Shipping policy

Christmas Last Ship Dates:

Please bear in mind the time of year - we advise all customers to shop early!

UK Delivery:
21st December

22nd and 23rd December:
We will introduce a special express service over these 2 dates - check back nearer the time for further updates.

International Delivery:

19th December
Bulgaria, Malta, New Zealand, Vietnam

20th December
Estonia, Greece

20th December
Australia, Croatia, Indonesia, India, Liechtenstein, Lithuania, Latvia, Malaysia, Saudi Arabia, Singapore 21st December
United Arab Emirates, Austria, Belgium, Canada, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong, Hungary, Ireland, Iceland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Taiwan, United States

General Delivery Information

Your order will be delivered via Royal Mail delivery*
  • 2ND CLASS / SIGNED FOR (UK and Northern Ireland): 5-7 working days - £3.99
  • NEXT WORKING DAY DELIVERY (Order must be placed before 10am) - £11 - we don’t offer Saturday Delivery.
  • EUROPE INTERNATIONAL / SIGNED FOR : 7-14 days - £14.99
  • REST OF WORLD / SIGNED FOR : 14 - 20 days - £24.99

Customs & Import Duty

If there are customs or import duties these charges are not included in your order total and must be paid by the receiver. If you do not wish to pay this fee, please consider this before purchasing. We are not liable for any orders which may be returned to us as a result of customs issues. Your refund is not guaranteed if your order is not received back at Ajouter HQ.